The Access Board provides technical assistance on its accessibility guidelines and standards and accessible design through its helpline at 1-202-272-0080, extension 3, and by email at firstname.lastname@example.org from 10:00 a.m. to 5:00 p.m. (ET) weekdays. Accessibility specialists are available to answer questions on accessibility as it relates to the built environment, recreation and outdoor areas, streets and sidewalks, transportation vehicles and vessels, information and communication technology, and medical diagnostic equipment.
The Board also provides guidance documents that explain requirements in the current editions of the ADA Guidelines and ABA Standards. These guidance documents offer clearly labeled recommendations for best practices that exceed the minimum requirements. The Board also provides animations to help design professionals understand the reason and method of application of the requirements in the standards. In addition, technical assistance documents that review design recommendations are available. For information on and to request training, visit the Board's Training page.